Cross-Functional Collaboration – A Critical Success Factor For Growth
Many major organisations still have at their core a functional organisation design which has its origins in the ‘scientific management’ principles developed by FW Taylor in the early 20th century. Whilst businesses have evolved various approaches to improve cross-functional or ‘end-to-end’ capability (such as matrix management) the underlying framework for most organisations remains functionally-based. This approach has undoubtedly been successful, with a predominantly funct